FAQ
Frequently Asked Questions
Have questions? We’ve got answers! Explore our FAQ section to find quick solutions and helpful information about our how to set up your boxes.
What is the minimum order quantity?
Stand-up Pouch MOQ is 1,000 per design. Mailer boxes are 250 per design, folding cartons
are 500 per design, and custom jars are 5,000 per design.
Do your products have a glossy, matte, and soft-touch finish?
Finishes vary by product type. Most items are available in either a glossy, matte or soft
touch finish. If you have a preference, just let us know during the design or quote process.
How soon can I receive my order?
Turnaround times vary depending on the product type and level of customization. Standard
lead time for stand-up pouches is 10 days, boxes are 14 days, and jars are 30 days. Rush
production and shipping options are available.
Can I design the packaging myself?
Yes! You can upload your own design files or work with our in-house design team. We
provide templates for mylar bags, boxes, and labels to ensure your design fits perfectly
Can I choose solid colors like black, pink, or others?
Absolutely. You can select from a wide range of solid colors, or provide custom Pantone or
CMYK values for full color matching
Can you match my brand colors exactly?
Yes, we offer Pantone and CMYK color matching to ensure your packaging aligns with your
brand guidelines. We can match the PMS color. We will need a sample to match the exact
color. Color matching is $100 plue $45.000 per color.
What’s the difference between inside and outside print?
Outside Print refers to printing on the exterior surfaces of the packaging—what your
customers see first. This includes all outward-facing panels of boxes, outer layers of mylar
bags, jar labels, etc.
Inside Print refers to designs or messaging printed on the interior surfaces—such as the
inside of a folding carton or the inner flap of a mailer box. Not all product types offer inside
printing, so please ask about availability for your specific item.
For boxes and mailers, certain interior flaps may actually require “outside print” designation
depending on how the packaging folds.